Product Service maintains a staff of highly qualified product technicians to provide a level of service consistent with our high-performance equipment. This staff is available to assist our customers in the repair of all our products.

Technical Support is available by phone, fax or email:

Telephone: (585) 242-3561
Toll Free: (866) 264-8040
Fax: (585) 242-4483
Email: rfcsrvc@harris.com

General Information
The Product Service Department provides the following services

• Factory Service Repair - Component level troubleshooting and repair on current products as well as legacy products
• Technical Telephone Support
• Rapid Turn Around Times - Typically 30 days or less
• Failure Trend Analysis
• Hardware and Software Equipment Upgrades
• Secure Web Site Based Support