Harris RF Communications is committed to providing you with a quality service experience. Your thoughts and opinions are very important to us. The information you provide will be used to continuously improve our products and service. Please specify the appropriate response. My branch of service is (foreign or national) Army Navy Air Force None Marines National Guard Other (Please Specify)  Country? My Level of Authority: User Administrator Command Other (Please Specify)  My Level of Expertise in using Harris products is: None Beginner Intermediate Advanced  1.  Please rate the following when you first contacted Harris for service: Excellent Good Average Fair Poor Ease of contacting Harris when problems or operation issues arise Promptness of answering your call /Email Courtesy of Customer Service Representative Effort to understand your service needs Recommendations(s) for appropriate work Explanation of work, cost and time required 2.  In regard to workmanship, please rate the following: Excellent Good Average Fair Poor Completed all work requested Quality of work performed Work completed within time promised Price met estimate 3. When you need support, currently you... Select Item Call anyone you can at Harris Live with it Go to www.harris.com Go to premier.harris.com/rfccomm Go to support-at-harris.com Call a sales or marketing rep Notify your management and let them handle it Other If Other Please Specify: 4. What aspects of your service experience did you LIKE MOST? 5. What aspects of your service experience COULD HAVE BEEN IMPROVED? Additional Comments: *Optional not required Name: Organization Phone: E-mail: